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Zen-Xero FAQ

FAQ

About Zen-Xero

  • Q

    Can I have the web material to promote Zen-Xero on my company’s web site?

    A

    Although we allow loyal clients to use the web contents to promote Zen-Xero, signing the “LETTER OF CONSENT” is a pre-requisite. Please contact us if you would like to sign the document and get started.

  • Q

    Do I need to register in order to use the Zen-Xero series? Also, is there a membership fee that needs to be paid?

    A

    Not at all. You can use the Zen-Xero series soon after you place an order. Meanwhile, we continue to increase the visibility of the product through periodical advertisements in car magazines or by conducting interviews in a cooperative manner to increase awareness about Zen-Xero for end users. We are also expanding the line-up of promotional items available.

  • Q

    I’m interested in purchasing the Zen-Xero coating. What should I prepare?

    A

    You can begin using the starter kit*, including the cloth, sponge and the chemical for maintenance or you could buy only main liquid.
    *This is currently available only in Japan.

  • Q

    Can the Zen-Xero series coatings be applied to surfaces other than the body of the car ?

    A

    While the coating can be applied to other surfaces of a car depending on the material, it must be noted that the coating’s performance will not be the same when it is used for other surfaces. Zen-Xero series has product lineups that are best suited for each part, such as, products for aluminum wheels, window moldings, and leather material. We would advise you to use these according to your specific requirement.

  • Q

    What should I be careful of when storing the products?

    A

    Zen-Xero series products react with moisture in the air during the coating process to form a glass-like layer, so they need to be stored carefully. Please make sure that they are stored in a cool and dark place. These can also be stored safely by filling nitrogen.

  • Q

    Can Zen-Xero coating be applied to matte finish paints?

    A

    While application is possible, the original matte finish, gloss, and color of the car might slightly change after the application. Also, based on the nature of the paint, you might not be able to polish the surface after application of the coating. So, you cannot redo the application even if unevenness is found on the coated surface. In case you are planning to apply a Zen-Xero coating to matte paint, please inform the car owners and get their approval in advance.

  • Q

    Is it possible to apply Zen-Xero to the cars applied with other coating products?

    A

    While it is possible to use the products, the application of Zen-Xero is not recommended if there is any residue on the paint surface. Please make sure that any residue of the previous coating is removed by polishing and cleaning the part before applying Zen-Xero.

  • Q

    A day after application, I found that the coating on a missed-wiping part has cured and I cannot wipe it off. What should I do?

    A

    Zen-Xero coating reacts with the moisture in air and gets cured and turns into glass. If you have missed wiping a part, you will need to remove the coating by polishing and will have to reapply Zen-Xero. You need to ensure that the coating is wiped off carefully and no parts are missed.

About Zen-Xero Dynamic

  • Q

    Is it possible to apply the main liquid without using the Accelerator?

    A

    This kit uses the Accelerator as a base to create a strong bond between the surface of the paint and the coating. So, the main liquid has to be used with the Accelerator.

About ECHELON Ver.3.0

  • Q

    Can AQUAPHILIC be used to apply hydrophilic coatings other than Ver.3.0?

    A

    AQUAPHILIC is a liquid that reacts with polysilazane, the main component of Ver.3.0, to promote its hardening. This liquid itself does not have the effect of forming a hydrophilic film, so there is no effect when combined with other products. In addition, since this is a reactive liquid, it may affect other coating films, so please do not use it.

About Clareed

  • Q

    It has been pointed out that a fuzzy sound can be heard from the wipers after the application of Clareed. Are there any measures that can be taken to avoid this?

    A

    Clareed is less likely to cause fuzzy problem among existing coatings. The sound could be mostly attributed to the fact that the wipers might not be in good condition, or if the force of the rain water is too strong they could be bumping againstthe windshield. We would recommend replacing the wipers with a new wiper blade, or using wipers that are specially designed with silicon-coated water repellent.

  • Q

    Can the left over Clareed mixture that was prepared for application, be used later?

    A

    Clareed fixes onto glass surface by the reaction of the two liquids that contain pure fluorine. The liquids react once they are mixed. Please use the mixed product on the same day or discard it if left over. Please note that if the left-over product is applied to the windshield later, it will not fix firmly on the glass surface and the proper water repellent effect will not be achieved.

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