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Company Profile

We provide a variety of equipment and also produce new products which are useful and valuable for professional car detailers. We are linked up with domestic and foreign manufacturing companies to offer more valuable products.

Company Name FE TRADE CO., LTD
Date Established July 1994
Capital JPY 50,000,000
Address 75-1 Mirokuji, Fujisawa-shi, Kanagawa 251-0016 Japan
Phone +81-466-50-2422 (Main)
+81-466-50-2486 (Overseas Department)
URL https://www.fe-trade.co.jp/en/
E-mail info@fe-trade.com
President Koichi Shimizu

Our online shopping policies based on “Specified Commercial Transaction Act”

Company Name FE TRADE CO., LTD
Address 75-1 Mirokuji, Fujisawa-shi, Kanagawa 251-0016 Japan
Phone +81-466-50-2422 (Main)
+81-466-50-2486 (Overseas Department)
Person in charge Asumi Murakoso
Other charges besides the product cost *Shipping cost
*Bank fees
How to order Order from Internet
About the payment Bank transfer / Credit card
Cancellation and other
policies		 If you have completed the payment for your order, we will not accept any cancelling, adding or changing the order.

Before you pay for the order, make sure that the order is correct as far as the items,the price and quantities.
Return policies
(defective items and wrong delivery)		 We will accept the returned items only if you received defective items or wrong items then you ordered.

In such a case, please contact us within 7 days after you received the order.

We will replace the item as long as we have it in stock. When you return or exchange the goods, you need to ship it back with the packing slip.

We are sorry but we will not accept returns simply because you disliked them, opened the plastic package/shrink wrap/unsealed the box even though it is unused or used.

Once you opened the plastic package/shrink wrap/box, we will not accept returns simply because you disliked them even if they are unused.

Please note that the packaging appearance of our products is not always the same as the one on the EC website.

By “Specified Commercial Transaction Act” (The Ministry of Economy, Trade and Industry), our online shopping products are not subject to the “Cooling off” policy.

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